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MacReveal

Support

How can we help?

Answers to the questions people ask most. If yours is not here, contact support and a person will reply. Feedback is welcome there too.

Lost your license key

Your purchase email from Dodo Payments contains the key you enter under Privacy → License. If the old Mac is gone, use Dead Mac rescue below to free the seat.

Moving to a new Mac

On your old Mac, open Privacy → License → Deactivate this Mac. Then install MacReveal on the new Mac and activate with the same key.

Full Disk Access

Go to System Settings → Privacy & Security → Full Disk Access and enable MacReveal. This lets the app analyze every folder instead of prompting you folder by folder.

External displays

Brightness depends on the cable and the monitor. Layout presets usually work even when hardware dimming does not. See the display compatibility FAQ for HDMI, docks, and macOS updates.

Cleanup, safety, and undo

Cleanup is trash-first. Items move to the Trash with an undo record, so nothing is permanently deleted unless you empty the Trash yourself. Always review the list before confirming.

Dead Mac rescue

Free the seat when the old Mac is gone

Old Mac died, was sold, or was wiped before you could deactivate it? Enter your purchase email, the last four characters of your key, and the receipt ID from Dodo Payments. We free the seat so you can activate on your new Mac with the same key.

Enter the last four characters of the key before freeing the seat.

Still stuck?

Open the support page, pick MacReveal, and send your receipt ID, Mac model, macOS version, and MacReveal version. A person reads every message, usually the same day on weekdays.

Contact support

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